First thing you need to do is log into your account and order desired package.
It takes about 5-10 minutes for our automated system to setup everything.
When setup is complete you will get email notification with all the details and you can use your service.
Premium support is something we offer in our most exclusive packages. This means your tickets and requests will be at the top of our list and your problems will be fixed in the shortest time possible. With this type of support, you are provided with phone number exclusive for premium support. This type of support is included in 2 last packages of web hosting but it can be bought separately in previous packages at checkout menu.
Standard HDD rely on physical spinning platters or disks with moving mechanical parts, where SSD doesn't have any physical moving parts to slow them down. With SSDs you get faster read/write speed which allows the website to load faster, and SSDs can handle more disk read/write requests before becoming unstable and they use less power than a standard HDD.
Those offers are really tempting and I used them once but thing is that in most cases that price is only for the first month and in order to get that price you have to choose the 12-month plan and pay in advance. And frankly those unlimited options aren't really unlimited, they basically slow your website or even delete data when you reach the limit that you agreed on without knowing. How did this happen? Well most of users accept terms of usage without reading it and to read it and understand for person is really hard, so most of the time we just accept it but in those terms they state that if you go over fair usage they are allowed to block you or even delete your files which you don't want.
We want our customers to know what they are getting themselves into so we offer a FREE plan for anyone to use as long as he wants. We don't tie you with any contracts or even ask for credit card or to register the domain with us. You can register without a credit card and use our own domain (yourdomain.plixo.me).
Most of our customers order service for 1 or 3 months and ask us for a free domain. We offer free domain to customers who order services for more than 6 months. This does not mean if you have been with us for 6 months you get a free domain, you have to order a hosting plan for more than 6 months.
Uptime is time during which a machine is in operation. With 99.5% uptime, your servers/services can be down about 1 day and 20 hours each year. This means if downtime of your servers/services exceeds 1 day and 20 hours at any time you can ask for your money back. However, we cannot impact on some of the things that are beyond our reach(ex. power outage, CPU, RAM or other components failure, natural disasters etc.).